Welcome to Nakolisahost Customer Centre. We're here to help you.
Please click any of our Customer Support Links - as you might find appropriate -
to access your required help. Otherwise, use our Vital Customer Channels or our Customer Support Form to forward your request. You may also want to read our Frequently Asked Questions for more information. Thank you for choosing Nakolisahost.com, Nigeria's No. 1 Web-host.
Welcome to Nakolisahost Customer Support Centre. You can reach us through the following channels:
Customer Support Calls: 08033370200, 08058293234 Customer Support SMS: 08033370200 Customer Support E-mail: support@nakolisahost.com Online Customer Support Question: Please use the form below.
(You may wish to look at our Frequently Asked Questions (FAQ) segment, shown beneath the form, to see if your issue has been treated before communicating to us your support issue.)
Q: How do I access my e-mail? A: Most nakolisahost-hosted websites have E-mail Login links at the foot of the Home or About Us page. Clicking the link will lead to the e-mail username/password dialogue box. Enter your data and submit to access your e-mail box. (Access your E-mail now) Call our Customer Support line, 08033370200, if you need further help or fill the Customer Support Form above. Q: How do I change my e-mail password? A: You can change it through your Control Panel’s E-Mail Central. Alternatively, you can change your password by clicking the "Change Password" icon/link among the customer support links above. Or, click here now to change your password.
Q: Why does my website appear diminished on the screen or why does it appear only on one side of the screen? A: It has little or nothing to do with your website. Check your screen resolution via your computer’s control panel. You may wish to select a screen resolution of 800 by 600 pixels or 1024 by 768 pixels.
Q: Why is my website disabled or deactivated? A: The most likely answers are these: (i) your hosting fee has expired and you haven’t updated your payment, (ii) your domain name has expired and you haven’t renewed it, (iii) you have requested that your site be disabled or deactivated, (iv) there are some serious legal issues related to the content of your website, such as piracy, copyright, pornography, and cyber crime questions. Generally, disabled or deactivated sites can be restored or rebuilt once financial, legal, or other impediments have been resolved. If you have further questions concerning this matter, call 08033370200 or fill our Customer Support Form above.
Q: Why are my unable to use the domain name I registered elsewhere to operate my Nakolisahost.com-hosted website? A: You need to contact your domain registrar or registrant to effect the needed changes in name servers. Let them contact us for technical information which will help them make the necessary changes. Q: Nakolisahost.com registered my domain name which I now want to use to host a site elsewhere. How do I go about it? A: Very simple. Just give us the name servers of your new host and we will effect the necessary domain pointers. This service is free as long as your domain is still renewed through us. However, if you wish to transfer your domain from Nakolisahost to another agency, you will need to pay us a transfer fee. Q: Can I use two or more domain names to host a website. A: Virtually with all Nakolisahost sites you can. However, some Nakolisahost web plans offer greater leverage than others. Click here to compare our website plans. Or, go here to register a new domain name which can be added to your website and increase your visibility on the internet.
Q: How do I know what sort of website I require and can Nakolisahost.com host me no matter the sort of website I want to build? A: Nakolisahost.com is a world-class web-host capable of hosting any kind of website. And we have different web plans you can choose from. With some of our plans, you can have us customize virtually all the features. You may need to compare our plans more closely or opt to be guided by our online Nakolisahost Website Adviser.
